Return and Exchange Policy

At Memsaab, we prioritize your satisfaction while ensuring that our policies are fair and in favor of our operations. We acknowledge that on rare occasions, an item may not fully meet your expectations. Below is our return and exchange policy designed to assist you while respecting our company’s interests.

1. Return Window:

You are required to notify us and return the item within 5 days of delivery. If the item is not received by us within this period, we regret to inform you that returns and exchanges will not be accepted under any circumstances.

2. Eligibility for Return:

Eligibility for a return is contingent upon the following conditions:

• The item(s) must be unworn, unwashed, and in a sellable condition, with all original tags and packaging intact.
• The item(s) must not exhibit any signs of use, wear, or alteration.
• The original purchase receipt or proof of purchase must accompany the returned item(s).

3. Return Shipping:

The customer is responsible for all return shipping costs. Memsaab is not liable for any shipping fees unless the item is defective or there was a fulfillment error on our part.

4. Inspection and Processing:

On receipt of the item(s) within the 5-day window, they will undergo an inspection to confirm eligibility. If the item(s) are in accordance with our return conditions, we will process the return accordingly.

5. Refunds:

6. Final Decision:

Memsaab reserves the right to make the final decision on the eligibility of all returns. Returns not adhering to our policy or those received after the 5-day window will be declined.

Thank you for choosing Memsaab. For any queries regarding our return and exchange policy, feel free to reach out to our customer support team.